Northwest Registered Agent vs Rocket Lawyer

Deciding between Northwest Registered Agent Vs Rocket Lawyer? If you’re planning to form a new LLC, there are a few options available to you. You can choose to go the DIY route and do everything on your own. Another option is to hire the services of an attorney for drafting and filing the articles of the organization and various other things needed to form a compliant business. Thankfully, there are also companies such as Rocket Lawyer and Northwest Registered Agent that can help you form a new LLC at reasonable prices. However, you must be wondering how you should go about choosing one that’s best for you.

In this article, we will take a look at various features of these two services as well as other important considerations to help you choose the right one. Once you finish reading this article, you should have a lot of clarity on choosing the right service between these two.

 

Northwest Registered Agent Vs Rocket Lawyer

Do Rocket Lawyer and Northwest Offer Value for Money?

Before we dig deep into the features of these two service providers, let’s first consider whether they offer value for your money. There is no denying that Rocket Lawyer, as well as Northwest Registered Agent, are two of the most popular and reputed business formation services.

Both these service providers have impeccable customer reviews and are seen as trustworthy and capable by many. Both of them do a great job at helping new business owners form an LLC. However, when you dig deep and take a close look at the features of both the services, you will discover that Northwest offers more as compared to Rocket Lawyer.

There is no one that can match the customer support offered by the Northwest Registered Agent in the entire industry. They offer some unique customization options that no one else offers. Also, you get the Northwest Registered Agent service for free for a period of 12 months when you select their LLC formation package. On the other hand, this service comes at an extra cost when you buy it from Rocket Lawyer. However, it does not mean that Rocket Lawyer isn’t a decent alternative.

Before we start comparing the differences between these 2 service providers, let’s take a better look at some of their common features.

Common Features of Rocket Lawyer and Northwest Registered Agent

1. Customer Support: It is true that you can do everything needed to form a new LLC, on your own. You will be able to save a few dollars but like any other DIY process, it will take a lot of time and energy that can be better spent elsewhere. Both Northwest and Rocket Lawyer offer good customer support through Northwest has an edge over its competitors when it comes to customer support.

Their customer service reps are eager to answer any of your queries. You can email them or even call them to get replies to your questions. You might be able to find relevant information online but you will have to dig through pages of information in order to get the answer to your queries but with these services, you can just send them an email or call them and know what you want to know.

2. Affordable Service: If there is one reason, most people use these service providers for the formation of LLCs, it is that they are extremely affordable. As mentioned in the beginning, you have a few options when it comes to forming a new LLC. You can either hire the services of a lawyer or do it on your own or you can use the service providers who don’t cost much.

If you compare the fees of Rocket Lawyer and Northwest, you’ll find that they are much more affordable as compared to the fees charged by an attorney for the formation of an LLC. Also, LLC formation isn’t really that complicated and you don’t need a lawyer’s expertise for LLC formation.

3. Efficient Operations: One of the biggest advantages of working with a service provider such as Northwest or Rocket Lawyer is that they have completely streamlined their operations. They are extremely efficient at LLC formation. Both these service providers offer expedited service that allows you to quickly form an LLC. In fact, both the services allow you to form an LLC in a matter of few days rather than weeks, in many states.

4. Extensive Experience: Both these companies have helped thousands of their customers form an LLC. It simply means that they have extensive experience in the field and are aware of the potential pitfalls and other issues that their customers are likely to experience. They know how to get the job done right and you can take advantage of this experience by utilizing their services when it comes to LLC formation.

5. Satisfied Customers: When you compare the customer reviews of these services, you’ll find that they have thousands of satisfied customers. Since they have been in business for so many years, it also shows that their customers are happy. There isn’t much to choose between these two when it comes to customer reviews.

6. Other Services: There are times when you will need more than LLC formation services and both these service providers shine in this regard. They offer a variety of additional services required by new businesses such as document preparation or foreign qualifications or other services.

Northwest and Rocket Lawyer Comparison

In this section, we will make a side-by-side comparison of various features of these two.

Pricing

When it comes to pricing, you’d find that the LLC formation service offered by Rocket Lawyer costs just $99.99 in addition to the state fee. It might seem a whole lot cheaper when you compare it to the LLC formation service priced at $225 by Northwest Registered Agent. There is no denying that everybody would choose Rocket Lawyer based on this pricing but things are not that straightforward. In fact, our research shows that you get a lot more value for your $225 with Northwest as compared to the Rocket Lawyer LLC formation package.

Package Features

Certain basic things needed for the formation of LLC are part of the package offered by both the service providers. For instance, both the providers offer business name availability checks as well as preparation and filing of articles of organization, among other things. However, there are other things you will need in order to keep your LLC legal and compliant. One of the big differences between the packages offered by these two is that you also get registered agent service for 12 months when you choose Northwest Registered Agent.

Even though Rocket Lawyer might seem cheaper at $99.99 but they do not offer registered agent service for free and you will have to pay them extra for this service. This add-on by Rocket Lawyer costs $149.99 per year. In short, when you compare the pricing of Rocket Lawyer and Northwest, you’ll find that Northwest turns out to be cheaper and more valuable as compared to Rocket Lawyer.

Keep in mind that the registered agent service offers a lot of value. This is something we recommend to all of our readers. A registered agent service ensures your privacy but more importantly, it also ensures that you get all the important documents from the state.

Industry Experience

If you compare the business experience of both these service providers, you’ll find that there isn’t much to choose from between them. Northwest Registered Agent has been providing their services since 1998. In short, they have existed for over 2 decades in this hypercompetitive industry and that really means something.

It shows that their customers are happy with them. In fact, they are widely regarded as one of the most trusted service providers in this industry and they have served hundreds of thousands of customers in more than 2 decades.

As far as industry experience for Rocket Lawyer is concerned, they opened their gates in 2008 which means they have more than a decade of experience in this industry. However, you should also know that in this short period of time, they have served over 20 million customers which shows that their customers are happy.

Customer Support

While pricing and experience are important, one of the most important things you need to look at when it comes to choosing an LLC formation service provider is their customer support. Both these industry giants shine in this regard as they offer an extensive customer service network.

When it comes to customer support, you can reach the customer support representatives at Rocket Lawyer via phone from 9 AM to 9 PM ET six days a week. The customer support representatives are knowledgeable, helpful, and friendly. A thorough check of customer reviews shows that most of the customers are happy with the customer service offered by Rocket Lawyer.

While Rocket Lawyer has good customer service, they can’t match the standards of Northwest Registered Agent. When you go with Northwest, you will be assigned a corporate guide and you will receive personalized support from them. They will walk you through every step of the LLC formation.

In addition, you will also get the direct phone number and email address of your corporate guide which means you will quickly get answers to all your queries. You won’t be flung around from one customer rep to another where they expect you to explain your situation to every new customer rep, every single time. In short, Northwest Registered Agent shines in this regard as you get personalized support from their corporate guides.

Processing Time

When it comes to time taken for LLC formation, there isn’t much to choose between these two service providers. The turnaround times are similar though it depends on the state chosen for LLC formation. You can shorten the time by expediting your order. Northwest has an edge in some states whereas Rocket Lawyer shines in others.

Track Your Order

When you choose a service provider for LLC formation, you expect to be aware of the status of your order. Both these service providers are equal in this regard as you can use the order status tracking tools to keep track of the process. Also, you will get email notifications from both these providers.

Registered Agent Service

As you might be aware, one of the requirements for keeping an LLC in the US is to designate a registered agent. A registered agent could be a business entity or an individual. This entity or individual is responsible for receiving the important documents related to the LLC from the state. The registered agent keeps you aware of the receipt of important documents and then forward those documents to you. A registered agent is needed as the state might need to get in touch with you for certain things and this is how they will contact your business.

When you buy the LLC formation package from Northwest Registered Agent, you don’t just get the LLC formation package but also one full year of registered agent service. With Rocket Lawyer, you will need to purchase a separate add-on which costs $149.99. A registered agent is required to locally scan all the government documents they receive as your registered agent. However, Northwest goes a step further and locally scans every single document received by your LLC.

With Northwest, the first-year registered agent service comes as a part of the LLC formation package, but you will be charged $125 per year after the first 12 months. On the other hand, you will need to pay $149.99 each year to Rocket Lawyer for the registered agent service.

Customer Reviews

As far as customer reviews are concerned, there is not much to choose between these 2 services. Both these have been in business for several years and have helped hundreds of thousands of customers. An extensive look at customer reviews shows that generally, their customers are happy with them.

User Experience

As far as the user experience is concerned, both these services have user-friendly websites which means you will be easily able to find the required information and get the service you desire. The LLC formation service process is straightforward and you don’t have to jump through hoops to find the service you need.

Other Services

A business requires a lot of services and both these service providers offer a variety of services in addition to their LLC formation service. With both these service providers, you get LLC operating agreements, registered agent service, certified copies, and a lot of other things. However, Rocket Lawyer offers a more extensive set of personal services that are not offered by Northwest Registered Agent. For instance, you can get various real estate services such as a lease agreement with Rocket Lawyer but these services are not offered by Northwest Registered Agent.

Upsells

One of the most frustrating experiences as a customer is hopping through several upsells in order to only buy the service/product you need. Northwest Registered Agent shines in this regard as they do not offer any upsell which means you won’t have to jump through hoops to find and buy what you need.

Rocket Lawyer is also decent as they don’t frustrate you with upsells either. However, they do try to get you to subscribe to their $39.99 a month legal services subscription plan. It does get annoying after a while. If you want to try it out, you can take advantage of their seven-day free trial as well as free agency formation service offered to new subscribers.

Privacy Concerns

One of the most common complaints of customers in this industry is that service providers regularly sell their information to third-party partners in the name of free extras or special offers. Also, they do this in a sneaky manner and are not really upfront about it. Thankfully, you don’t need to worry about your privacy with Rocket Lawyer as well as Northwest. Both are not known to sell your information. In short, they respect your privacy and your data.

Refund Policy

As far as the refund policy is concerned, you can get a refund from both services. For Rocket Lawyer, you will need to request a refund within 30 days of purchase but they do not offer any refund for incorporation-related services. As far as Northwest is concerned, you can get a refund from them but you will have to pay a $25 processing fee to get the refund.

Rocket Lawyer or Northwest Registered Agent – Which is the Best LLC Formation, Service Provider?

You must be wondering which one of these is the right choice for you. Both these companies have extensive experience in the industry and have been around for more than a decade. They have also served hundreds of thousands of customers and you get to save a lot of money with both these service providers as compared to hiring the services of an attorney for LLC formation. Both these are really good at what they do. The turnaround times are similar for both and both are known for good customer service.

You should go with Northwest Registered Agent if you would like to take advantage of their premium customer support. They assign a corporate agent to each client and you will get their personal email as well as phone number which means you can get in touch with them at any time. Also, you get 12 months of free registered agent service with Northwest.

Rocket Lawyer might seem cheaper with their $99.99 package but you will need to buy pay $149.99 extra for using their registered agent service.

In short, both of these are really good at what they do. Go with Northwest Registered Agent if you want to enjoy excellent customer support. Go with Rocket Lawyer if you want a variety of legal services in addition to the LLC formation services. If you are still not sold on these two options check out INCFile.